Shipping policy
Thank you for shopping with us! We want to make sure your order gets to you quickly and safely. Please review our shipping policy below.
Order Processing
Orders are typically processed within 2–5 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.
During product launches, sales, holidays, or other high-volume periods, processing times may be slightly longer. We appreciate your patience!
Shipping Times
Once your order has been processed and shipped, estimated delivery times are:
- Standard Shipping: 3–7 business days
- Priority/Expedited Shipping: 1–3 business days, when available
Please note that these are estimated delivery times and are not guaranteed. Delays caused by the carrier, weather, holidays, or other circumstances outside our control may occur.
Shipping Rates
Shipping costs are calculated and displayed at checkout based on your location, order size, and the shipping method selected.
From time to time, we may offer free shipping promotions. Any applicable free-shipping offers will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to update after your order has been shipped.
Incorrect or Incomplete Addresses
Please make sure your shipping address is correct before completing your purchase.
If you provide an incorrect or incomplete address and your package is returned to us, you may be responsible for the cost of reshipping the order.
If you notice an address error after placing your order, contact us as soon as possible. We cannot guarantee that we will be able to change the shipping address after an order has been submitted.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the shipping address provided at checkout, we are not responsible for packages that are lost or stolen.
If your package is marked as delivered but you cannot locate it, we recommend checking with household members, neighbors, and your local carrier first.
If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and items so we can help determine the appropriate next steps.
International Shipping
If international shipping is available, customers are responsible for any customs fees, duties, taxes, or other charges imposed by their country.
International delivery times may vary depending on the destination and customs processing.
Contact Us
If you have questions about your order or shipping, please contact us through the contact information provided on our website. When contacting us about an order, please include your order number so we can assist you as quickly as possible.
By placing an order with us, you acknowledge and agree to the terms of this Shipping Policy.